You may transfer your seat to a friend or colleague. Email info@queencitycigarfest.com with the details.
If you must cancel your booking, please submit a written notice to our email address listed on the order confirmation email. If we receive a valid cancellation request, we will process as below:
Valid Notice Received Within:
Refund:
More than three (3) months prior to the the event-
a full refund will be issued
Between three (3) months and one (2) month prior to the event-
a 25% refund will be issued
Less than two (2) months prior to the event-
no refund will be issued